Everything you need to know before you start.

Can I test the service before subscribing?

Yes. Request a trial to check compatibility and quality on your own connection before choosing an offer.

What internet speed do you need?

A stable connection is more than a single number. Plan for around 10 Mb/s for HD and 25 Mb/s for 4K, ideally over Ethernet or 5 GHz Wi-Fi.

What devices are compatible?

Most Smart TVs, TV boxes, Fire TVs, smartphones, tablets, PCs and Macs are compatible. We confirm your configuration before purchase.

When will I receive my login details?

After validation of the order, your access and instructions are sent by e-mail or WhatsApp. The delivery time may vary depending on the time and method of payment.

Can I watch on multiple screens?

Yes. Choose an offer for one, two or three simultaneous screens. The number of connections should match your plan.

What to do if the installation does not work?

Our support will verify the application, credentials, internet connection and device settings with you.

Is the content always the same?

The channels, categories and programs available may change. Request a trial if specific content is important to you.

How do I request a refund?

Contact support with the address used during purchase. Requests are reviewed under the terms of the refund policy.